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Unanticipated questions can yield unanticipated outcomes in investigative interviews

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  • Tom Parkhouse
  • Thomas C Ormerod

Abstract

Asking unanticipated questions in investigative interviews can elicit differences in the verbal behaviour of truth-tellers and liars: When faced with unanticipated questions, liars give less detailed and consistent responses than truth-tellers. Do such differences in verbal behaviour lead to an improvement in the accuracy of interviewers’ veracity judgements? Two empirical studies evaluated the efficacy of the unanticipated questions technique. Experiment 1 compared two types of unanticipated questions (questions regarding the planning of a task and questions regarding the specific spatial and temporal details associated with the task), assessing the veracity judgements of interviewers and verbal content of interviewees’ responses. Experiment 2 assessed veracity judgements of independent observers. Overall, the results provide little support for the technique. For interviewers, unanticipated questions failed to improve veracity judgement accuracy above chance. Reality monitoring analysis revealed qualitatively distinct information in the responses to the two unanticipated question types, though little distinction between the responses of truth-tellers and liars. Accuracy for observers was greater when judging transcripts of unanticipated questions, and this effect was stronger for spatial and temporal questions than planning questions. The benefits of unanticipated questioning appear limited to post-interview situations. Furthermore, the type of unanticipated question affects both the type of information gathered and the ability to detect deceit.

Suggested Citation

  • Tom Parkhouse & Thomas C Ormerod, 2018. "Unanticipated questions can yield unanticipated outcomes in investigative interviews," PLOS ONE, Public Library of Science, vol. 13(12), pages 1-22, December.
  • Handle: RePEc:plo:pone00:0208751
    DOI: 10.1371/journal.pone.0208751
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    Cited by:

    1. Dando, Coral J. & Ormerod, Thomas C., 2020. "Aviation security by consent using the Controlled Cognitive Engagement (CCE) alternative screening programme," Journal of Air Transport Management, Elsevier, vol. 86(C).

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