Output-specific input-assurance regions in DEA
AbstractThe use of assurance region (AR) constraints to restrict multipliers in data envelopment analysis (DEA) is well-established, and has been discussed at length in the literature. The conventional assumption in imposing such restrictions is that they apply universally. Specifically, AR constraints on input multipliers are intended to control the relative importance of the individual inputs in terms of how they impact the entire bundle of outputs. In many settings the relative importance of inputs is different for some of the outputs than for others. A typical example of this in the financial services sector is where the importance of sales staff versus service staff is different in regard to sales outputs than is true for service outputs. In this paper we develop a general DEA framework that incorporates multiple input-AR structures that cater to multiple output classes. We examine the cases of both divisible and indivisible inputs, and as well as mutually exclusive and overlapping output sets. The concepts are applied to a financial services situation.
Download InfoIf you experience problems downloading a file, check if you have the proper application to view it first. In case of further problems read the IDEAS help page. Note that these files are not on the IDEAS site. Please be patient as the files may be large.
As the access to this document is restricted, you may want to look for a different version under "Related research" (further below) or search for a different version of it.
Bibliographic InfoArticle provided by Palgrave Macmillan in its journal Journal of the Operational Research Society.
Volume (Year): 62 (2011)
Issue (Month): 10 (October)
Contact details of provider:
Web page: http://www.palgrave-journals.com/
Postal: Palgrave Macmillan Journals, Subscription Department, Houndmills, Basingstoke, Hampshire RG21 6XS, UK
You can help add them by filling out this form.
reading list or among the top items on IDEAS.Access and download statisticsgeneral information about how to correct material in RePEc.
For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: (Elizabeth Gale).
If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.
If references are entirely missing, you can add them using this form.
If the full references list an item that is present in RePEc, but the system did not link to it, you can help with this form.
If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your profile, as there may be some citations waiting for confirmation.
Please note that corrections may take a couple of weeks to filter through the various RePEc services.