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Consumer ethnocentrism: Reconceptualization and cross-cultural validation

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  • Piyush Sharma

    (School of Marketing, Curtin Business School, Curtin University, Bentley, Australia)

Abstract

Consumer ethnocentrism (CE) is a popular construct in international marketing research and is generally measured using the CETSCALE, a reliable scale with proven predictive validity but with limited evidence about its construct validity, dimensionality and cross-cultural measurement invariance. This note addresses these gaps by reconceptualizing CE as an attitude construct consisting of three dimensions: (1) affective reaction, (2) cognitive bias and (3) behavioral preference. A revised CE scale (CES) is developed and tested using two empirical studies with adult consumers from four different countries (China, India, UK and USA), showing that CES is a reliable, valid and cross-culturally invariant scale and it explains greater variance than the CETSCALE and other similar scales, in customer evaluations and behavioral intentions for a wide range of products and services.

Suggested Citation

  • Piyush Sharma, 2015. "Consumer ethnocentrism: Reconceptualization and cross-cultural validation," Journal of International Business Studies, Palgrave Macmillan;Academy of International Business, vol. 46(3), pages 381-389, April.
  • Handle: RePEc:pal:jintbs:v:46:y:2015:i:3:p:381-389
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