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Job Satisfaction in Joint Venture Hotels in China: An Organizational Justice Analysis


Author Info

  • Kwok Leung

    (Chinese University of Hong Kong)

  • Peter B Smith

    (University of Sussex)

  • Zhongming Wang

    (Hangzhou University)

  • Haifa Sun

    (Chinese University of Hong Kong)

Registered author(s):


    In a survey of local employees of joint venture hotels in China, it was found that procedural and performance-based distributive justice was related to job satisfaction, but interactional justice was not. Comparison with other local employees was related to job satisfaction, but comparison with overseas employees was not. Senior managers reported a lower level of procedural and interactional justice, and senior managers and supervisors regarded their pay as less fair in comparison with local employees in state-owned hotels. Employees who worked with overseas Chinese and Japanese expatriates were less satisfied than those who worked with expatriates from the West, and this difference was explainable in terms of differences in perceived distributive justice.© 1996 JIBS. Journal of International Business Studies (1996) 27, 947–962

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    Bibliographic Info

    Article provided by Palgrave Macmillan in its journal Journal of International Business Studies.

    Volume (Year): 27 (1996)
    Issue (Month): 5 (December)
    Pages: 947-962

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    Handle: RePEc:pal:jintbs:v:27:y:1996:i:5:p:947-962

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    Postal: Palgrave Macmillan Journals, Subscription Department, Houndmills, Basingstoke, Hampshire RG21 6XS, UK

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    Cited by:
    1. Leung, Kwok & Wang, Zhongming & Hon, Alice H.Y., 2011. "Moderating effects on the compensation gap between locals and expatriates in China: A multi-level analysis," Journal of International Management, Elsevier, vol. 17(1), pages 54-67, March.
    2. Victor Lau & Yin Wong, 2009. "Direct and Multiplicative Effects of Ethical Dispositions and Ethical Climates on Personal Justice Norms: A Virtue Ethics Perspective," Journal of Business Ethics, Springer, vol. 90(2), pages 279-294, December.
    3. GAO, Wenshu & SMYTH, Russell, 2010. "Job satisfaction and relative income in economic transition: Status or signal?: The case of urban China," China Economic Review, Elsevier, vol. 21(3), pages 442-455, September.
    4. Luo, Yadong, 2009. "From gain-sharing to gain-generation: The quest for distributive justice in international joint ventures," Journal of International Management, Elsevier, vol. 15(4), pages 343-356, December.
    5. Cohen-Charash, Yochi & Spector, Paul E., 2001. "The Role of Justice in Organizations: A Meta-Analysis," Organizational Behavior and Human Decision Processes, Elsevier, vol. 86(2), pages 278-321, November.
    6. Selmer, Jan, 2002. "The Chinese connection? Adjustment of Western vs. overseas Chinese expatriate managers in China," Journal of Business Research, Elsevier, vol. 55(1), pages 41-50, January.
    7. Luo, Yadong, 2009. "Are we on the same page?: Justice agreement in international joint ventures," Journal of World Business, Elsevier, vol. 44(4), pages 383-396, October.
    8. Hang Ngo & Sharon Foley & Ming Ji & Raymond Loi, 2014. "Work Satisfaction of Chinese Employees: A Social Exchange and Gender-Based View," Social Indicators Research, Springer, vol. 116(2), pages 457-473, April.
    9. Ariño, Africa & Ring, Peter S., 2004. "Role of justice theory in explaining alliance negotiations, The," IESE Research Papers D/534, IESE Business School.
    10. Au, Kevin Y. & Fukuda, John, 2002. "Boundary spanning behaviors of expatriates," Journal of World Business, Elsevier, vol. 37(4), pages 285-296, January.
    11. Su, Steven K. & Morris, Michael W. & Leung, Kwok, 2000. "Justice in the Culturally Diverse Workplace: Problems of Over-Emphasis and Under-Emphasis of Cultural Differences," Research Papers 1658r, Stanford University, Graduate School of Business.
    12. Jasso, Guillermina & Kotz, Samuel, 2007. "Two Types of Inequality: Inequality Between Persons and Inequality Between Subgroups," IZA Discussion Papers 2749, Institute for the Study of Labor (IZA).
    13. Hui, Michael K. & Au, Kevin, 2001. "Justice perceptions of complaint-handling: a cross-cultural comparison between PRC and Canadian customers," Journal of Business Research, Elsevier, vol. 52(2), pages 161-173, May.
    14. Yoshitaka Yamazaki & Jeewhan Yoon, 2012. "Fairness and job satisfaction of Japanese multinationals in Asia," Working Papers EMS_2012_05, Research Institute, International University of Japan.
    15. Baliga, B.R. & Santalainen, Timo J., 2006. "Transformation of state-owned enterprises in Estonia and India: An examination of the relative influences of cultural variations," Journal of International Management, Elsevier, vol. 12(2), pages 140-157, June.
    16. Peng, Mike W. & Lu, Yuan & Shenkar, Oded & Wang, Denis Y. L., 2001. "Treasures in the China house: a review of management and organizational research on Greater China," Journal of Business Research, Elsevier, vol. 52(2), pages 95-110, May.
    17. Leung, Kwok & Zhu, Yongxin & Ge, Cungen, 2009. "Compensation disparity between locals and expatriates: Moderating the effects of perceived injustice in foreign multinationals in China," Journal of World Business, Elsevier, vol. 44(1), pages 85-93, January.
    18. Gamble, Jos, 2006. "Introducing Western-style HRM practices to China: Shopfloor perceptions in a British multinational," Journal of World Business, Elsevier, vol. 41(4), pages 328-343, December.
    19. Jing Yang & Frank Tipton & Jiatao Li, 2011. "A review of foreign business management in China," Asia Pacific Journal of Management, Springer, vol. 28(3), pages 627-659, September.


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