Possibilities of Customer’s Loyalty in Tourism Industry
AbstractIncreasing the quality of tourism services must be established as a priority for owners and resorts under management increased competition Powerful tourism market of our country. Competition has become increasingly close in recent years, so providing an optimum quality-price may contribute to attracting an increasing number of tourists and the retention of existing.
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Bibliographic InfoArticle provided by Ovidius University of Constantza, Faculty of Economic Sciences in its journal Ovidius University Annals, Economic Sciences Series.
Volume (Year): XII (2012)
Issue (Month): 2 (Decembre)
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Web page: http://www.univ-ovidius.ro/facultatea-de-stiinte-economice
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quality; tourism; services; loyalty; customer;
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