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Verbal Communication Skills in Different Tourism Contexts

Author

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  • MIHUT Silvia

    ("Ovidius" University of Constantza)

Abstract

The present paper deals with the problems verbal communication conducts to in the tourism sector. Language plays a major role in determining the causes and the means of overcoming communication barriers. The theoretical part of the present paper sustains the importance of various elements verbal communication consists of, pointing out its roots and determinants. The practical part reveals the fact that, along with an ever growing number of tourism contexts, language has gained its position of mediator between the sender and the receiver. The research in the field of verbal communication, regarding the tourism sphere, gives a positive perspective on verbal communication at the workplace, showing the path to avoiding linguistic misunderstandings.

Suggested Citation

  • MIHUT Silvia, 2010. "Verbal Communication Skills in Different Tourism Contexts," Ovidius University Annals, Economic Sciences Series, Ovidius University of Constantza, Faculty of Economic Sciences, vol. 0(1), pages 110-114, May.
    • Handle: RePEc:ovi:oviste:v:10:y:2010:i:1:p:110-114
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    More about this item

    Keywords

    verbal communication; communication skill; tourism workplace; tourism context; sender; receiver;
    All these keywords.

    JEL classification:

    • D83 - Microeconomics - - Information, Knowledge, and Uncertainty - - - Search; Learning; Information and Knowledge; Communication; Belief; Unawareness

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