Using public priorities to disentangle the dimensions of procedural justice and trustworthiness in police–citizen interactions[‘Speaking of Justice: A Qualitative Interview study on Perceived Procedural Justice Among Defendants in Dutch Criminal Cases’]

Multidimensional constructs like procedural justice and trustworthiness are important drivers of public trust in the police. Less attention has been paid, however, to the differential import of the dimensions of procedural justice (voice, respect and impartiality) or trustworthiness (ability, benevolence and integrity). A national convenience sample of US residents was asked to prioritize among the dimensions of procedural justice (Study 1) or trustworthiness (Study 2) in designing the officer with whom they would want to interact in each of the four scenarios. These scenarios were then varied as a function of the ostensible severity and concreteness of the salient, police-controlled harm. Our results suggest that, when forced to allocate limited resources among them, participants systematically prioritized some dimensions over others. The findings also shed preliminary light on the elements of the situation that may impact that prioritization.