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A Probabilistic Approach to Mass Serving System

Author

Listed:
  • Dominika Crnjac Miliæ

    (Sveuèilište J.J. Strossmayera u Osijeku, Elektrotehnièki fakultet u Osijeku)

  • Martina Crnjac

    (Agrokor d.d. – PIK Vrbovec)

Abstract

Clients are coming randomly and are served immediately if there is a free serving station in the system, and if all the stations are occupied, they enter the queue. After being served they leave the system. There are many serving systems depending on: the process which describes arrival; serving mechanisms; length of queue; a) 0 - system with cancellation, b) k – system with a finite queue, c) ? - system with an infinite queue. This paper will describe in detail a system with one serving station, where the requisition flow is a Poisson process under the assumption that serving time at a serving station has exponential distribution.

Suggested Citation

  • Dominika Crnjac Miliæ & Martina Crnjac, 2008. "A Probabilistic Approach to Mass Serving System," Business Logistics in Modern Management, Josip Juraj Strossmayer University of Osijek, Faculty of Economics, Croatia, vol. 8, pages 185-198.
    • Handle: RePEc:osi:bulimm:v:8:y:2008:p:185-198
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