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Barriers to Online Shopping

Author

Listed:
  • Michal Stojanov

    (University of Economics – Varna, Bulgaria)

  • Desislava Grozdeva

    (University of Economics – Varna, Bulgaria)

Abstract

The EU's Digital Single Market Strategy relies on policies to increase opportunities and uniform rules for a seamless and guaranteed through transparent and equal conditions for all market participants for the free exchange of products and the movement of goods, people, services, capital and data. This is applicable regardless of whether the product exchange takes place in a real (physical) or digital environment. The migration to online sales is fraught with problems and barriers. Their study and understanding the genesis of their possible origin allows formulating alternative solutions for their possible overcoming. The paper reviews the data systematized by Eurostat by individual member states for reasons why individuals do not shop on the Internet and analyzes various dimensions of their manifestation and a possible solution.

Suggested Citation

  • Michal Stojanov & Desislava Grozdeva, 2023. "Barriers to Online Shopping," Nauchni trudove, University of National and World Economy, Sofia, Bulgaria, issue 2, pages 65-77, June.
    • Handle: RePEc:nwe:natrud:y:2023:i:2:p:65-77
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    File URL: https://unwe-research-papers.org/bg/journalissues/article/10642
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    More about this item

    Keywords

    online shopping; e-commerce; information society; information and communication technologies;
    All these keywords.

    JEL classification:

    • L81 - Industrial Organization - - Industry Studies: Services - - - Retail and Wholesale Trade; e-Commerce
    • L86 - Industrial Organization - - Industry Studies: Services - - - Information and Internet Services; Computer Software

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