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Logistics Services, Technics and Software in Bulgaria from the Perspective of the Manufacturing and Trading Enterprises and Their Competitive Strategy

Author

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  • Miroslava Rakovska

    (University of National and World Economy, Sofia, Bulgaria)

Abstract

Logistics outsourcing is an increasingly common practice among manufacturing and trading enterprises. Being customers of the logistics sector, their perceptions of the supplied logistics technics, software services in Bulgaria, as well as the used logistics services by them, are important for the development of the logistics sector and logistics in our country. On the basis of empirical data this study evaluates the availability, quality and price of the supplied logistics services, technics and software from the point of view of the manufacturing and trading enterprises, the extent of usage of the different logistics services, as well as the existing differences between enterprises concerning their type, size and strategy. The competitive advantages that are achieved through the usage of some services are outlined too. The methods of descriptive statistics and statistical hypothesis testing are applied for data analysis. The existence of differences between the studied enterprises concerning their type and strategy is determined through t-test. The impact of the enterprises� size on the used services is estimated trough the non�parametric equivalent of one-way analysis of variance - the Kruskal�Wallis test, and the relationships between the different dimensions of competitiveness and the used logistics ser�vices � through Spearman�s rank correlation coefficients. The study finds out that it is necessary to improve the ratio between quality and price of most services and the capabilities of logistics companies in relation to providing value-added services, management of distribution/procurement for their customers and total logistics packages. Evidences are brought fourth that enterprises using a variety of logistics services, besides the traditional transportation and ware housing, achieve a higher level of competitiveness concerning its different dimensions, especially those ones that have mainly a differentiating character.

Suggested Citation

  • Miroslava Rakovska, 2017. "Logistics Services, Technics and Software in Bulgaria from the Perspective of the Manufacturing and Trading Enterprises and Their Competitive Strategy," Ikonomiceski i Sotsialni Alternativi, University of National and World Economy, Sofia, Bulgaria, issue 2, pages 22-38, April.
    • Handle: RePEc:nwe:iisabg:y:2017:i:2:p:22-38
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    More about this item

    Keywords

    logistics outsourcing; logistics services; logistics technics; logistics software;
    All these keywords.

    JEL classification:

    • L60 - Industrial Organization - - Industry Studies: Manufacturing - - - General
    • L81 - Industrial Organization - - Industry Studies: Services - - - Retail and Wholesale Trade; e-Commerce
    • M11 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Production Management
    • M19 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Other

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