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Pagos Digitales para la Inclusión Financiera de poblaciones vulnerables en Argentina: un estudio empírico en comerciantes del Barrio Padre Carlos Múgica (ex Villa 31-31 bis) de la Ciudad Autónoma de Buenos Aires

Author

Listed:
  • Ignacio Esteban Carballo, Mateo Bartolini

    (Facultad de Ciencias Económicas, Pontificia Universidad Católica Argentina (UCA), Argentina y Centro de Estudios de la Estructura Económica (CENES), Instituto de Investigaciones Económicas, Consejo Nacional de Investigaciones Científicas y Técnicas de Argentina (CONICET), Facultado de Ciencias Económicas, Universidad de Buenos Aires, Argentina; Facultad de Ciencias Económicas, Universidad de Buenos Aires, Argentina.)

Abstract

This paper addresses the problem of digital payments and financial inclusion in informal settlement merchants. To this end, an unprecedented quantitative survey was developed and 104 merchants from the Padre Carlos Múgica Neighborhood (ex Villa 31 and 31 bis) in the City of Buenos Aires, Argentina, were interviewed. Our findings claim the enormous potential to include financially through digital payments. Mobile is highlighted as the main sources of access to the digital world, but also highlight the lack of security and trust in this technology. Our result shows a multiplier effect on businesses that accept digital payments in relation to other dimensions of financial inclusion and provides information on what are the main incentives that low-income merchants receive to adopt or be interested in starting to accept digital payments in their businesses.

Suggested Citation

  • Ignacio Esteban Carballo, Mateo Bartolini, 2020. "Pagos Digitales para la Inclusión Financiera de poblaciones vulnerables en Argentina: un estudio empírico en comerciantes del Barrio Padre Carlos Múgica (ex Villa 31-31 bis) de la Ciudad Autónoma de B," Económica, Departamento de Economía, Facultad de Ciencias Económicas, Universidad Nacional de La Plata, vol. 66, pages 169-247, January-D.
    • Handle: RePEc:lap:journl:627
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    File URL: https://revistas.unlp.edu.ar/Economica/article/view/9893/10126
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    More about this item

    Keywords

    Financial inclusion; digital payments; Fintech; urban settlements; poverty;
    All these keywords.

    JEL classification:

    • G21 - Financial Economics - - Financial Institutions and Services - - - Banks; Other Depository Institutions; Micro Finance Institutions; Mortgages
    • C81 - Mathematical and Quantitative Methods - - Data Collection and Data Estimation Methodology; Computer Programs - - - Methodology for Collecting, Estimating, and Organizing Microeconomic Data; Data Access

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