Enhancing an Ethical Culture in Government Departments through PurposeDriven Leadership for Delivering Improved Service to the Public: The Case of South Africa
AbstractThis article argues that unethical behavior in the public service has great impact on the quality of service delivery to the public and that through an ethical and purpose-driven leadership becomes the driving force in delivering what is to be achieved. The fundamental purpose of creating government departments is to provide satisfactory services to general public. An ethical culture underpinning purpose-driven leadership is viewed as an effective approach that will promote the broader interests of society in respect of service delivery to public. A review of literature and reports by the Public Service Commission (PSC) and the media suggest that quality public service delivery has been badly affected due to lack of ethical culture within a purpose driven leadership. Public leaders must therefore use the organizational purpose as a frame of reference in the execution of their responsibilities so that public needs can be best achieved, without compromising ethical behavior. By adhering to the purpose, the principles of public service delivery beyond personal aspirations and ambitions can be prioritized.
Download InfoIf you experience problems downloading a file, check if you have the proper application to view it first. In case of further problems read the IDEAS help page. Note that these files are not on the IDEAS site. Please be patient as the files may be large.
Bibliographic InfoArticle provided by Khadim Ali Shah Bukhari Institute of Technology (KASBIT) in its journal KASBIT Bussiness Journal.
Volume (Year): 2 (2009)
Issue (Month): (December)
Contact details of provider:
Web page: http://kasbit.edu.pk/academics/academic-departments/marketing-management/
More information through EDIRC
Unethical Behaviour; Purpose Driven Leadership; Public Service;
Find related papers by JEL classification:
- I31 - Health, Education, and Welfare - - Welfare, Well-Being, and Poverty - - - General Welfare, Well-Being
- D21 - Microeconomics - - Production and Organizations - - - Firm Behavior: Theory
- D23 - Microeconomics - - Production and Organizations - - - Organizational Behavior; Transaction Costs; Property Rights
- D61 - Microeconomics - - Welfare Economics - - - Allocative Efficiency; Cost-Benefit Analysis
- D78 - Microeconomics - - Analysis of Collective Decision-Making - - - Positive Analysis of Policy Formulation and Implementation
You can help add them by filling out this form.
reading list or among the top items on IDEAS.Access and download statisticsgeneral information about how to correct material in RePEc.
For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: (Yasir Jaseem).
If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.
If references are entirely missing, you can add them using this form.
If the full references list an item that is present in RePEc, but the system did not link to it, you can help with this form.
If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your profile, as there may be some citations waiting for confirmation.
Please note that corrections may take a couple of weeks to filter through the various RePEc services.