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The Impact of EU Norms and Policies on Consumer Protection Enforcement in Serbia

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  • Andrea Fejős

Abstract

Pursuant to its 2008 Stabilization and Association Agreement governing the process of EU integration, Serbia is obliged to align its consumer protection standards (including those related to enforcement) with those of the EU. This article considers the overall approach to enforcement of consumer law in Serbia, focussing in particular on the extent to which EU enforcement principles have been successfully exported to Serbia and whether the goals of EU consumer policy have been achieved. It argues that the incorporation of EU norms has brought fundamental changes to Serbian enforcement mechanisms at a formal level, such as in relation to mediation processes as well as the introduction of injunctions for the protection of collective consumer interests. In practice, however, the impact of this incorporation is quite limited. A number of factors that restrict the practical effectiveness of the mediation processes and injunctions required by EU law are explored in the article, including weak sanctions, excessive reliance on poorly resourced consumer organizations, absence of a business culture of compliance or a sophisticated and determined consumer protection enforcement culture sufficiently grounded in expertise, as well as an overarching political, legislative, and institutional instability. These factors also undermine the general aim of EU policy to achieve effective consumer protection enforcement in the Serbian context. Copyright Springer Science+Business Media New York 2013

Suggested Citation

  • Andrea Fejős, 2013. "The Impact of EU Norms and Policies on Consumer Protection Enforcement in Serbia," Journal of Consumer Policy, Springer, vol. 36(3), pages 247-268, September.
    • Handle: RePEc:kap:jcopol:v:36:y:2013:i:3:p:247-268
    DOI: 10.1007/s10603-013-9230-4
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    References listed on IDEAS

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    1. Fabrizio Cafaggi; Hans-W Micklitz, 2008. "Administrative and Judicial Enforcement in Consumer Protection: The Way Forward," EUI-LAW Working Papers 29, European University Institute (EUI), Department of Law.
    2. Fabrizio Cafaggi & Olha Cherednychenko & Marise Cremona & Kati Cseres & Lukasz Gorywoda & Rozeta Karova & Hans-Wolfgang Micklitz & Karolina Podstawa, 2010. "Europeanization of Private Law in Central and Eastern Europe Countries (CEECs): Preliminary Findings and Research Agenda," EUI-LAW Working Papers 15, European University Institute (EUI), Department of Law.
    3. Fabrizio Cafaggi; Hans-W Micklitz, 2007. "Administrative and Judicial Collective Enforcement of Consumer Law in the US and the European Community," EUI-LAW Working Papers 22, European University Institute (EUI), Department of Law.
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