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S 3 -Sustainability and Services Science: Novel Perspective and Challenge

Author

Listed:
  • Adi Wolfson

    (Green Processes Center, Sami Shamoon College of Engineering, Bialik/Basel Sts. Beer Sheva, 84100, Israel)

  • Dorith Tavor

    (Green Processes Center, Sami Shamoon College of Engineering, Bialik/Basel Sts. Beer Sheva, 84100, Israel)

  • Shlomo Mark

    (Negev Monte Carlo Research Center (NMCRC), Sami Shamoon College of Engineering, Bialik/Basel Sts. Beer Sheva, 84100, Israel)

  • Michael Schermann

    (Information Systems, Technische Universität München, Boltzmannstraße 3, 85748 Garching, Germany)

  • Helmut Krcmar

    (Information Systems, Technische Universität München, Boltzmannstraße 3, 85748 Garching, Germany)

Abstract

Sustainability is a measure of the capacity of a certain process or state in any system to balance the needs of the present without compromising the ability of future generations to meet their own needs. One of the main challenges of sustainability is translating theory into action in the form of operational service offerings. Establishing sustainability as an essential aspect of services in service science and defining sustainability as a service in and of itself will foster the design and development of comprehensive, future-oriented, flexible values, methods, and tools applicable to all design, development, management, and implementation processes. The paper concludes with a novel model of sustainability as a service science that is illustrated with a simple example. [ Service Science , ISSN 2164-3962 (print), ISSN 2164-3970 (online), was published by Services Science Global (SSG) from 2009 to 2011 as issues under ISBN 978-1-4276-2090-3.]

Suggested Citation

  • Adi Wolfson & Dorith Tavor & Shlomo Mark & Michael Schermann & Helmut Krcmar, 2010. "S 3 -Sustainability and Services Science: Novel Perspective and Challenge," Service Science, INFORMS, vol. 2(4), pages 216-224, December.
    • Handle: RePEc:inm:orserv:v:2:y:2010:i:4:p:216-224
    DOI: 10.1287/serv.2.4.216
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