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Service as Mutualism: A Question of Viability in Systems

Author

Listed:
  • Gary S. Metcalf

    (InterConnections, LLC)

Abstract

Service-based industries now dominate the most advanced economies of the world. There is, however, no fully interdisciplinary foundation for research into the development of service, per se. The creation of a service science has been proposed, which would bring into question many traditional assumptions about economics. This paper explores service as a science, and proposes that the biological concept of mutualism be used as one aspect for developing a foundation of service science. [ Service Science , ISSN 2164-3962 (print), ISSN 2164-3970 (online), was published by Services Science Global (SSG) from 2009 to 2011 as issues under ISBN 978-1-4276-2090-3.]

Suggested Citation

  • Gary S. Metcalf, 2010. "Service as Mutualism: A Question of Viability in Systems," Service Science, INFORMS, vol. 2(1-2), pages 102-111, June.
    • Handle: RePEc:inm:orserv:v:2:y:2010:i:1-2:p:102-111
    DOI: 10.1287/serv.2.1_2.102
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