IDEAS home Printed from https://ideas.repec.org/a/inm/ororsc/v2y1991i3p263-295.html
   My bibliography  Save this article

Organizational Performance and Information Technology Investment Intensity in the Insurance Industry

Author

Listed:
  • Sidney E. Harris

    (Peter F. Drucker Graduate Management Center, The Claremont Graduate School, Claremont, California 91711)

  • Joseph L. Katz

    (Department of Decision Sciences, College of Business Administration, Georgia State University, Atlanta, Georgia 30303)

Abstract

In this paper, we consider whether there existed a significant and systematic relationship between firm performance and information technology investment intensity in the home office operation of 40 systems technology leaders in the life insurance industry, 1983–1986. It is hypothesized that in top performance insurance firms (1) information technology costs as a proportion of total operating costs were higher, and (2) information technology costs as a proportion of premium income were lower, than in weak performance firms. Evidence is presented that indicates that firm performance was linked to the level of information technology investment intensity.

Suggested Citation

  • Sidney E. Harris & Joseph L. Katz, 1991. "Organizational Performance and Information Technology Investment Intensity in the Insurance Industry," Organization Science, INFORMS, vol. 2(3), pages 263-295, August.
    • Handle: RePEc:inm:ororsc:v:2:y:1991:i:3:p:263-295
    DOI: 10.1287/orsc.2.3.263
    as

    Download full text from publisher

    File URL: http://dx.doi.org/10.1287/orsc.2.3.263
    Download Restriction: no
    File URL: https://libkey.io/10.1287/orsc.2.3.263?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:inm:ororsc:v:2:y:1991:i:3:p:263-295. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Chris Asher (email available below). General contact details of provider: https://edirc.repec.org/data/inforea.html .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.