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The Value of Queueing Theory: A Case Study

Author

Listed:
  • Stan Siegel

    (CTEC Inc., 7777 Leesburg Pike, Falls Church, Virginia 22043)

  • Paul Torelli

    (CTEC Inc., 7777 Leesburg Pike, Falls Church, Virginia 22043)

Abstract

Professor Jack Byrd [Byrd, J. 1978. The value of queueing theory. Interfaces 8 (3) 22--26.], argues that queueing theory has little value to the practicing professional. Professor Byrd bases his argument on a number of examples in which queueing theory, as it exists today, appears to be inadequate to provide answers to the questions being posed. The purpose of this article is to offer a rebuttal to the conclusions of Byrd's paper. This rebuttal is in the form of a case study dealing with a command and control problem. This case study is of general interest because there is a fundamental difference between the question addressed in the case study discussed below and the questions addressed by the examples in Byrd's paper.

Suggested Citation

  • Stan Siegel & Paul Torelli, 1979. "The Value of Queueing Theory: A Case Study," Interfaces, INFORMS, vol. 9(5), pages 148-151, November.
    • Handle: RePEc:inm:orinte:v:9:y:1979:i:5:p:148-151
    DOI: 10.1287/inte.9.5.148
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    Keywords

    queues: networks; military;

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