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Structuring and Sustaining Excellence in Management Science at Merrill Lynch

Author

Listed:
  • Raj Nigam

    (Management Science Group (Retired), Merrill Lynch & Co., Inc., Pennington, New Jersey 08534)

Abstract

The Management Science Group at Merrill Lynch Private Client has had a huge monetary impact at Merrill Lynch and has influenced executive strategies, tactics, and policies. It has also been recognized internationally with several coveted professional awards. This paper examines the underlying structural aspects that led to such excellence and business impact. Behind these successes lies a thoughtful approach that is keenly focused on following a set of core values, viewing and treating people with respect, and practicing disciplined and structured processes. Of these, we value the people as the most important dimension; therefore, we give our analysts the time and freedom to self-actualize---to excel in their own way. We promote such excellence at the individual level and encourage it to spill over to the business side with huge business successes and impact. We show the “how-to”---how we can structure for excellence and sustain it.

Suggested Citation

  • Raj Nigam, 2008. "Structuring and Sustaining Excellence in Management Science at Merrill Lynch," Interfaces, INFORMS, vol. 38(3), pages 202-209, June.
    • Handle: RePEc:inm:orinte:v:38:y:2008:i:3:p:202-209
    DOI: 10.1287/inte.1080.0365
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    References listed on IDEAS

    as
    1. Lawrence Berman & Raj Nigam, 1992. "Optimal Partitioning of Data Bases across Multiple Servers in a LAN," Interfaces, INFORMS, vol. 22(2), pages 18-27, April.
    2. Russ Labe & Raj Nigam & Steve Spence, 1999. "Management Science at Merrill Lynch Private Client Group," Interfaces, INFORMS, vol. 29(2), pages 1-14, April.
    3. Stuart Altschuler & Donna Batavia & Jeff Bennett & Russ Labe & Bonnie Liao & Raj Nigam & Je Oh, 2002. "Pricing Analysis for Merrill Lynch Integrated Choice," Interfaces, INFORMS, vol. 32(1), pages 5-19, February.
    4. Tom Duffy & Manos Hatzakis & Wenyue Hsu & Russ Labe & Bonnie Liao & Xiangdong (Sheldon) Luo & Je Oh & Adeesh Setya & Lihua Yang, 2005. "Merrill Lynch Improves Liquidity Risk Management for Revolving Credit Lines," Interfaces, INFORMS, vol. 35(5), pages 353-369, October.
    Full references (including those not matched with items on IDEAS)

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