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Creativity in MS/OR: Managing the Process of Formulating the Problem

Author

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  • Roger J. Volkema

    (Kogod College of Business Administration, American University, Washington, DC 20016)

Abstract

The role of problem formulation in creative problem solving is often overlooked in MS/OR training and practice. In our rush to develop techniques for solving problems, we accept initial formulations as givens, fail to fully explore the boundaries of the problem, and shorten the creative process by making a premature evaluation. Finding opportunities rather than simply solving the problem-as-given is the real challenge. To do this we must understand the importance of formulating problems and know the techniques for managing the process (Evans [Evans, J. R. 1991. Creative Thinking in the Decision and Management Sciences . South-Western, Cincinnati, Ohio.]).

Suggested Citation

  • Roger J. Volkema, 1995. "Creativity in MS/OR: Managing the Process of Formulating the Problem," Interfaces, INFORMS, vol. 25(3), pages 81-87, June.
    • Handle: RePEc:inm:orinte:v:25:y:1995:i:3:p:81-87
    DOI: 10.1287/inte.25.3.81
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    Cited by:

    1. S. R. Singhvi & Rajat Gera, 2005. "Problem Formulation and Categorization: An Empirical Study of Marketing Problems in an Organization," Management and Labour Studies, XLRI Jamshedpur, School of Business Management & Human Resources, vol. 30(2), pages 121-138, May.
    2. Olivia Benfeldt & John Stouby Persson & Sabine Madsen, 2020. "Data Governance as a Collective Action Problem," Information Systems Frontiers, Springer, vol. 22(2), pages 299-313, April.
    3. Olivia Benfeldt & John Stouby Persson & Sabine Madsen, 0. "Data Governance as a Collective Action Problem," Information Systems Frontiers, Springer, vol. 0, pages 1-15.
    4. R Volkema, 2009. "Natural language and the art and science of problem/opportunity formulation: a transportation planning case analysis," Journal of the Operational Research Society, Palgrave Macmillan;The OR Society, vol. 60(10), pages 1360-1372, October.

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