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Vehicle Utilization at Bay of Plenty Electricity

Author

Listed:
  • John Buchanan

    (Department of Management Systems, University of Waikato, Private Bag 3105, Hamilton, New Zealand)

  • John Scott

    (Department of Management Systems, University of Waikato, Private Bag 3105, Hamilton, New Zealand)

Abstract

Despite its often mathematical and abstract nature, queuing theory has provided a number of significant and useful results. In a vehicle-utilization study for Bay of Plenty Electricity (a medium-sized electrical supply authority in New Zealand), we used results from queuing theory to implement a car pooling system at the head office. Since we undertook the study in a somewhat adversarial climate, the process assumed great importance. The involvement of all staff throughout the study, from the top executives down, contributed to the (ultimately) successful implementation of a pooling system for vehicles. The number of vehicles at the head office was reduced by 35 percent, contributing significantly to annual savings of NZ $55,000.

Suggested Citation

  • John Buchanan & John Scott, 1992. "Vehicle Utilization at Bay of Plenty Electricity," Interfaces, INFORMS, vol. 22(2), pages 28-35, April.
    • Handle: RePEc:inm:orinte:v:22:y:1992:i:2:p:28-35
    DOI: 10.1287/inte.22.2.28
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    Keywords

    queues: applications; industries: electric;

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