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Management Science in Automating Postal Operations: Facility and Equipment Planning in the United States Postal Service

Author

Listed:
  • Michael E. Cebry

    (Kenan Systems Corporation, One Main Street, Cambridge, Massachusetts 02142-1517)

  • Anura H. DeSilva

    (Arthur D. Little, Inc., Technology Resource Center, 955 L'Enfant Plaza, SW, Washington, DC 20024-2119)

  • Fred J. DiLisio

    (United States Postal Service, Technology Resource Department, 475 L'Enfant Plaza SW, Washington, DC 20260-8110)

Abstract

In 1988, the postal service released its corporate automation plan (CAP), an ambitious program that includes a cumulative capital investment of $12 billion and labor savings of $4 billion per year by 1995. The backbone of the analysis leading to the CAP was performed with a comprehensive simulation model called META (model for evaluating technology alternatives). META blends a variety of management science and software tools to create a decision support system. It has spawned a family of systems for use at both headquarters and field levels of the USPS, accelerating and enhancing the use of management science throughout the organization.

Suggested Citation

  • Michael E. Cebry & Anura H. DeSilva & Fred J. DiLisio, 1992. "Management Science in Automating Postal Operations: Facility and Equipment Planning in the United States Postal Service," Interfaces, INFORMS, vol. 22(1), pages 110-130, February.
    • Handle: RePEc:inm:orinte:v:22:y:1992:i:1:p:110-130
    DOI: 10.1287/inte.22.1.110
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