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Boston & Maine Achieves Control over Railroad Performance

Author

Listed:
  • Carl D. Martland

    (Department of Civil Engineering, Massachusetts Institute of Technology, Room 1-177, Cambridge, Massachusetts 02139)

  • Henry S. Marcus

    (Massachusetts Institute of Technology, Room 5-205, Cambridge, Massachusetts 02139)

  • George B. Raymond

    (Renault, 18, rue jean Jaurés, 79400---Saint Maixent l’Ecole, France)

Abstract

Between 1977 and 1982, the Boston & Maine Railroad made extensive efforts to improve its operating performance, especially in the areas of freight service, terminal control, and freight-car utilization. Major changes were made in the organizational structure, in information systems, in the decision-making processes, and in physical facilities. As a result, significant improvements in service and costs were achieved. The railroad saved more than $3 million annually, or roughly three percent of total operating expense, which helped the B&M to achieve the first income-based reorganization in the rail industry in more than 20 years. Operations planning played a major role. The MIT service planning model was developed in order to evaluate alternative operating plans and establish origin-to-destination trip-time standards.

Suggested Citation

  • Carl D. Martland & Henry S. Marcus & George B. Raymond, 1986. "Boston & Maine Achieves Control over Railroad Performance," Interfaces, INFORMS, vol. 16(5), pages 1-16, October.
    • Handle: RePEc:inm:orinte:v:16:y:1986:i:5:p:1-16
    DOI: 10.1287/inte.16.5.1
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