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Problem Formulation and the Consultant-Client Relationship

Author

Listed:
  • Howard Thomas

    (Department of Business Administration, University of Illinois at Urbana-Champaign, 1206 South Sixth Street, Champaign, Illinois 61820)

  • Charles Schwenk

    (Department of Business Administration, University of Illinois at Urbana-Champaign, 1206 South Sixth Street, Champaign, Illinois 61820)

Abstract

Research on problem formulation in organizations is briefly reviewed and the types of biases which may operate in this process are discussed. Decision aids which may facilitate the process are examined. Familiarity with this material could increase OR practitioners' effectiveness and improve the relationship between consultants and clients.

Suggested Citation

  • Howard Thomas & Charles Schwenk, 1983. "Problem Formulation and the Consultant-Client Relationship," Interfaces, INFORMS, vol. 13(5), pages 25-34, October.
    • Handle: RePEc:inm:orinte:v:13:y:1983:i:5:p:25-34
    DOI: 10.1287/inte.13.5.25
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