Analysis of the Factors Affecting Sustainable Electronic Supply Chains in Healthcare Centers: An Interpretive-Structural Modeling Approach

To improve their long-term performance, organizations must maintain their business operations and practices over time. They can do so by engaging in sustainable practices aimed at meeting the interests of the enterprise, and of its suppliers, employees, and customers in the long run. Not surprisingly, the implementation of sustainability practices has expanded in the healthcare industry. Information technology (IT) is a way to promote quality, security, and efficiency in healthcare. IT brings vital information, and so important support to the care point for decision-making. It also allows the assessment of everyday quality turn into as a measured reality. In the present study, the factors affecting the sustainability of electronic supply chains in healthcare centers were identified using library methods and a keyword review of the literature. Then, the relationships between these factors were analyzed using an interpretive- structural modeling approach. The results reveal that infrastructure management and technology management should be considered the most important factors affecting the sustainability of electronic supply chains in healthcare centers.