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Organizational Commitment and Its Impact on Job Performance: A Case From Jordan

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  • Khalaf Al-Tarawneh

    (Mutah University, Jordan)

Abstract

This study aimed to identify the availability level of organizational commitment (OC) among employees in the Jordanian commercial banks, as well as to measure its impact on their job performance (JP). To achieve the objective of the study, 257 copies of the questionnaire were distributed to a random sample of employees at all administrative levels in the Jordanian commercial banks. The results of the study have indicated that OC is available in Jordanian banks with a high degree. Moreover, it has showed that the emotional commitment is the most prevailing commitment. The study showed that there is a significant positive impact of OC on the JP. The study recommended that it is very important to set strategic plans to promote OC among the employees of Jordanian commercial banks.

Suggested Citation

  • Khalaf Al-Tarawneh, 2021. "Organizational Commitment and Its Impact on Job Performance: A Case From Jordan," International Journal of Service Science, Management, Engineering, and Technology (IJSSMET), IGI Global, vol. 12(6), pages 126-140, November.
  • Handle: RePEc:igg:jssmet:v:12:y:2021:i:6:p:126-140
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    File URL: http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/IJSSMET.2021110108
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    Cited by:

    1. Abdelfatah Arman, 2023. "How Perceived Inclusion Impacts Minority Employees' Organizational Satisfaction in the UAE Banking Industry," International Journal of Service Science, Management, Engineering, and Technology (IJSSMET), IGI Global, vol. 14(1), pages 1-14, January.

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