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Enterprise Resource Planning Deployment and Business Process Reengineering at a Major University: A Case Study

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  • Loye Ray

    (Cyber Security Technology Department, University of Maryland University College, Adelphi, USA)

Abstract

Universities have deployed enterprise resource planning (ERP) systems to ease complexity and provide on-demand information. These systems also provide the opportunity to reengineer business processes to improve efficiency. However, these installations may not be as efficient or effective as expected. The use of ERP success factors provides a measure of these deployments that can overcome ineffectiveness in deploying an ERP system. This article looks at how well success factors impacted the deployment of an ERP system at a Maryland University.

Suggested Citation

  • Loye Ray, 2018. "Enterprise Resource Planning Deployment and Business Process Reengineering at a Major University: A Case Study," International Journal of Strategic Information Technology and Applications (IJSITA), IGI Global, vol. 9(1), pages 98-109, January.
    • Handle: RePEc:igg:jsita0:v:9:y:2018:i:1:p:98-109
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