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Key Success Factors of E-Government Projects: Jordanians' Perceptions

Author

Listed:
  • Emad Abu-Shanab

    (MIS Department, Yarmouk University, Irbid, Jordan)

  • Lana Q. Bataineh

    (MIS Department, Yarmouk University, Irbid, Jordan)

Abstract

Understanding the key success factors of e-government projects is important because of the huge investment put into such initiatives. This study investigated the literature to conclude to a set of factors that explore Jordanians perceptions towards such factors, and rank such factors based on their importance. This paper explored the literature to build a list of key success factors (KSF) of e-government projects. The list was pilot tested utilizing a sample of 293 students in a public university in Jordan. Results indicated that the majority of the proposed items represent important factors that reinforce success with a high and moderate level of perceptions. Also, a proposed typology was built around the four major dimensions utilized by this study and their relation to the stakeholders and they are: infrastructure, public employees, citizens and governments.

Suggested Citation

  • Emad Abu-Shanab & Lana Q. Bataineh, 2016. "Key Success Factors of E-Government Projects: Jordanians' Perceptions," International Journal of Information Technology Project Management (IJITPM), IGI Global, vol. 7(1), pages 32-46, January.
  • Handle: RePEc:igg:jitpm0:v:7:y:2016:i:1:p:32-46
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    File URL: http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/IJITPM.2016010103
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    Cited by:

    1. Anton Gerunov, 2019. "Socio-Economic Enablers of E-Government in Bulgaria," Economic Alternatives, University of National and World Economy, Sofia, Bulgaria, issue 3, pages 437-455, September.

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