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Information Architecture For IS Function: A Case Study

Author

Listed:
  • Nelson Carriço

    (Master in Informatics, The University of Trás-os-Montes and Alto Douro, Vila Real, Portugal)

  • João Varajão

    (Department of Information Systems, University of Minho/Centro Algoritmi, Braga, Portugal)

  • Vítor Basto Fernandes

    (Informatics Engineering Department, Polytechnic Institute of Leiria, Leiria, Portugal)

  • Caroline Dominguez

    (Department of Engineering, University of Trás-os-Montes e Alto Douro, Vila Real, Portugal)

Abstract

Today's complex, unstable and competitive society raises several difficulties to organisations. In this context, Information and Communications Technologies (ICT) and information itself have become resources of vital importance. The pressing need for Information Systems (IS) to meet several business requirements, in addition to the complexity involved in technology and business management, turns the IS Function one of the main areas of influence for success of modern organisations. Through its capacity of representing activities, management objects and corresponding relations, the Information Architecture of the Information Systems Function (IAISF), a technique derived from the well-known Information Architecture but exclusively focused on the Information Systems Function (ISF), allows not only the conceptualization and understanding of the ISF itself, but also of its interactions with other areas within organizations. This paper presents the main results of a case study related to the application of the IAISF technique in a computer service centre of a University.

Suggested Citation

  • Nelson Carriço & João Varajão & Vítor Basto Fernandes & Caroline Dominguez, 2014. "Information Architecture For IS Function: A Case Study," International Journal of Human Capital and Information Technology Professionals (IJHCITP), IGI Global, vol. 5(2), pages 28-37, April.
    • Handle: RePEc:igg:jhcitp:v:5:y:2014:i:2:p:28-37
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