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Ontology-Based Knowledge Management for Enterprise Systems

Author

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  • Mohammad Nazir Ahmad

    (Universiti Teknologi Malaysia, Malaysia)

  • Nor Hidayati Zakaria

    (Universiti Teknologi Malaysia, Malaysia)

  • Darshana Sedera

    (Queensland University of Technology, Australia)

Abstract

Companies face the challenges of expanding their markets, improving products, services and processes, and exploiting intellectual capital in a dynamic network. Therefore, more companies are turning to an Enterprise System (ES). Knowledge management (KM) has also received considerable attention and is continuously gaining the interest of industry, enterprises, and academia. For ES, KM can provide support across the entire lifecycle, from selection and implementation to use. In addition, it is also recognised that an ontology is an appropriate methodology to accomplish a common consensus of communication, as well as to support a diversity of KM activities, such as knowledge repository, retrieval, sharing, and dissemination. This paper examines the role of ontology-based KM for ES (OKES) and investigates the possible integration of ontology-based KM and ES. The authors develop a taxonomy as a framework for understanding OKES research. In order to achieve the objective of this study, a systematic review of existing research was conducted. Based on a theoretical framework of the ES lifecycle, KM, KM for ES, ontology, and ontology-based KM, guided by the framework of study, a taxonomy for OKES is established.

Suggested Citation

  • Mohammad Nazir Ahmad & Nor Hidayati Zakaria & Darshana Sedera, 2011. "Ontology-Based Knowledge Management for Enterprise Systems," International Journal of Enterprise Information Systems (IJEIS), IGI Global, vol. 7(4), pages 64-90, October.
    • Handle: RePEc:igg:jeis00:v:7:y:2011:i:4:p:64-90
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    Cited by:

    1. Kwoting Fang & Shuoche Lin, 2019. "An Integrated Approach for Modeling Ontology-Based Task Knowledge on an Incident Command System," Sustainability, MDPI, vol. 11(12), pages 1-26, June.

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