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Establishing Service Management in SOA

Author

Listed:
  • Carsten Kleiner

    (Hannover University of Applied Sciences and Arts, Germany)

  • Jürgen Dunkel

    (Hannover University of Applied Sciences and Arts, Germany)

Abstract

In service-oriented architectures the management of services is a crucial task during all stages of IT operations. Based on a case study performed for a group of finance companies the different aspects of service management are presented. First, the paper discusses how services must be described for management purposes. In particular, a special emphasis is placed on the integration of legacy/non web services. Secondly, the service lifecycle that underlies service management is presented. Especially, the relation to SOA governance and an appropriate tool support by registry repositories is outlined.

Suggested Citation

  • Carsten Kleiner & Jürgen Dunkel, 2012. "Establishing Service Management in SOA," International Journal of E-Entrepreneurship and Innovation (IJEEI), IGI Global, vol. 3(1), pages 1-17, January.
    • Handle: RePEc:igg:jeei00:v:3:y:2012:i:1:p:1-17
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