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IT-Supported Business Performance and E-Commerce Application in SMEs

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  • Qing-yi Chen

    (Department of Management, Minzu University of China, Beijing, China)

  • Ning Zhang

    (Department of Management, Minzu University of China, Beijing, China)

Abstract

As E-commerce is developing in China, using E-commerce becomes more important to small and medium enterprise (SMEs). The small business has several advantages, including low cost and the ability to begin on a part-time basis. E-business technology can strengthen these advantages. In this paper, the authors introduce the ECRM and E-business strategy in enterprise and use VAR model to analyze how E-Business Application affects business performance in emerging countries like China. The results show that E-business application can improve the sales performance of small business, and E-business is an important factor to success.

Suggested Citation

  • Qing-yi Chen & Ning Zhang, 2013. "IT-Supported Business Performance and E-Commerce Application in SMEs," Journal of Electronic Commerce in Organizations (JECO), IGI Global, vol. 11(2), pages 41-52, April.
    • Handle: RePEc:igg:jeco00:v:11:y:2013:i:2:p:41-52
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    Cited by:

    1. Abhishek Behl & Pankaj Dutta & Zongwei Luo & Pratima Sheorey, 2022. "Enabling artificial intelligence on a donation-based crowdfunding platform: a theoretical approach," Annals of Operations Research, Springer, vol. 319(1), pages 761-789, December.

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