Advanced Search
MyIDEAS: Login to save this article or follow this journal

Overcoming Visibility Issues in a Small-to-Medium Retailer Using Automatic Identification and Data Capture Technology: An Evolutionary Approach

Contents:

Author Info

  • Dane Hamilton

    (University of Wollongong, Australia)

  • Katina Michael

    (University of Wollongong, Australia)

  • Samuel Fosso Wamba

    (University of Wollongong, Australia)

Abstract

In this paper, the authors the inventory control practices of a small-to-medium retailer to identify common challenges this type of organization experiences with respect to automated data capture (ADC) and the implementation of an enterprise wide information system. The study explores a single case of a hardware store in a regional town in New South Wales, Australia. Four semi-structured interviews were conducted with employees, focusing on issues related to inventory control including delivery discrepancies, checking and sorting of orders, locating stock and goods, loss prevention, customer purchasing and point of sale processing and replenishment. Flowcharts illustrate the current processes of the retailer with an understanding of how ADC technologies like bar code and radio-frequency identification (RFID) impact the retailer. The findings promote an evolutionary approach toward the use of automated data capture technology by adopting barcode technology and subsequently introducing the complementary RFID technology.

Download Info

If you experience problems downloading a file, check if you have the proper application to view it first. In case of further problems read the IDEAS help page. Note that these files are not on the IDEAS site. Please be patient as the files may be large.
File URL: http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/jebr.2010040102
Download Restriction: no

Bibliographic Info

Article provided by IGI Global in its journal International Journal of E-Business Research (IJEBR).

Volume (Year): 6 (2010)
Issue (Month): 2 (April)
Pages: 21-44

as in new window
Handle: RePEc:igg:jebr00:v:6:y:2010:i:2:p:21-44

Contact details of provider:
Web page: http://www.igi-global.com

Related research

Keywords:

References

No references listed on IDEAS
You can help add them by filling out this form.

Citations

Lists

This item is not listed on Wikipedia, on a reading list or among the top items on IDEAS.

Statistics

Access and download statistics

Corrections

When requesting a correction, please mention this item's handle: RePEc:igg:jebr00:v:6:y:2010:i:2:p:21-44. See general information about how to correct material in RePEc.

For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: (Journal Editor).

If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

If references are entirely missing, you can add them using this form.

If the full references list an item that is present in RePEc, but the system did not link to it, you can help with this form.

If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your profile, as there may be some citations waiting for confirmation.

Please note that corrections may take a couple of weeks to filter through the various RePEc services.