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Information Technology Continuance Intention: A Systematic Literature Review

Author

Listed:
  • Ali Nabavi

    (Department of Industrial Management, Allameh Tabataba'i University, Tehran, Iran)

  • Mohammad Taghi Taghavi-Fard

    (Department of Industrial Management, Allameh Tabataba'i University, Tehran, Iran)

  • Payam Hanafizadeh

    (Department of Industrial Management, Allameh Tabataba'i University, Tehran, Iran)

  • Mohammad Reza Taghva

    (Department of Industrial Management, Allameh Tabataba'i University, Tehran, Iran)

Abstract

This article provides a systematic review of 191 research articles published on the Information Technology (IT) continuance intention between 2001 and 2014. The IT continuance intention literature was analyzed based on a series of dimensions including year of publication, journal, country, author, research methods, type of respondents, the theories and theoretical constructs utilized, and the contexts and technologies examined. Findings suggest that interest in the topic of IT continuance intention has been increasing steadily in recent years, and becomes an emerging area for academic research into the future. In order to improve research in IT continuance intention, future researchers could apply greater use of the theoretical and methodological approaches such as qualitative methods to investigate the continuance intention of information technology.

Suggested Citation

  • Ali Nabavi & Mohammad Taghi Taghavi-Fard & Payam Hanafizadeh & Mohammad Reza Taghva, 2016. "Information Technology Continuance Intention: A Systematic Literature Review," International Journal of E-Business Research (IJEBR), IGI Global, vol. 12(1), pages 58-95, January.
    • Handle: RePEc:igg:jebr00:v:12:y:2016:i:1:p:58-95
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    Cited by:

    1. Dung Minh Nguyen & Yen-Ting Helena Chiu & Huy Duc Le, 2021. "Determinants of Continuance Intention towards Banks’ Chatbot Services in Vietnam: A Necessity for Sustainable Development," Sustainability, MDPI, vol. 13(14), pages 1-24, July.
    2. Do Giang Nguyen & Minh-Tri Ha, 2022. "What Makes Users Continue to Want to Use the Digital Platform? Evidence From the Ride-Hailing Service Platform in Vietnam," SAGE Open, , vol. 12(1), pages 21582440211, January.
    3. Giang-Do Nguyen & Thu-Hien Thi Dao, 2024. "Factors influencing continuance intention to use mobile banking: an extended expectation-confirmation model with moderating role of trust," Palgrave Communications, Palgrave Macmillan, vol. 11(1), pages 1-14, December.
    4. Md Faridur Rahman & Md. Shamim Talukder & Yang Lanrong & Abul Khayer, 2020. "Why do citizens use e-tax system?:Extending the technology continuance theory," International Journal of Research in Business and Social Science (2147-4478), Center for the Strategic Studies in Business and Finance, vol. 9(7), pages 177-189, December.
    5. Darehshiri, Mahsa & Ghaemi Asl, Mahdi & Babatunde Adekoya, Oluwasegun & Shahzad, Umer, 2022. "Cross-spectral coherence and dynamic connectedness among contactless digital payments and digital communities, enterprise collaboration, and virtual reality firms," Technological Forecasting and Social Change, Elsevier, vol. 181(C).
    6. Wu, Chuanhui & Zhou, Yusheng & Wang, Rui & Huang, Shijing & Yuan, Qinjian, 2022. "Understanding the Mechanism Between IT Identity, IT Mindfulness and Mobile Health Technology Continuance Intention: An Extended Expectation Confirmation Model," Technological Forecasting and Social Change, Elsevier, vol. 176(C).

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