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An Empirical Study on Users' Continuous Usage Intention of QR Code Mobile Payment Services in China

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  • Shang Gao

    (Örebro University, Örebro, Sweden)

  • Xuan Yang

    (Zhongnan University of Economics and Law, Wuhan, China)

  • Hong Guo

    (Anhui University, Hefei, China)

  • Jia Jing

    (Zhongnan University of Economics and Law, Wuhan, China)

Abstract

This article aims to investigate users' continuous usage intention of quick response (QR) code mobile payment services in China. Drawing from UTAUT as theory foundation, this study integrates with literature on perceived risk and involvement to propose a research model and seven research hypotheses to examine user's continuous usage of QR code mobile payment services. The research model was empirically tested with a sample of 215 users of QR code mobile payment services in China. The results indicated that five of seven research hypotheses were significantly supported. According to the results, performance expectancy, effort expectancy and social influence had significant positive direct impacts on users' continuous usage intention of QR code mobile payment services. However, perceived risk did not have a negative effect on users' continuous usage intention of QR code mobile payment services. This article contributes to the existing literature on continuous usage of mobile payment services.

Suggested Citation

  • Shang Gao & Xuan Yang & Hong Guo & Jia Jing, 2018. "An Empirical Study on Users' Continuous Usage Intention of QR Code Mobile Payment Services in China," International Journal of E-Adoption (IJEA), IGI Global, vol. 10(1), pages 18-33, January.
    • Handle: RePEc:igg:jea000:v:10:y:2018:i:1:p:18-33
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    Cited by:

    1. Sotirios Zygiaris, 2022. "The Impact of Innovation Systems on E-commerce Capacity," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 13(1), pages 276-289, March.
    2. Giacomo Migliore & Ralf Wagner & Felipe Schneider Cechella & Francisco Liébana-Cabanillas, 2022. "Antecedents to the Adoption of Mobile Payment in China and Italy: an Integration of UTAUT2 and Innovation Resistance Theory," Information Systems Frontiers, Springer, vol. 24(6), pages 2099-2122, December.

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