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Millennials Consumers' Behaviors between Trends and Experiments

Author

Listed:
  • Muhammad Anshari

    (Universiti Brunei Darussalam, Gadong, Brunei Darussalam)

  • Yabit Alas

    (Universiti Brunei Darussalam, Gadong, Brunei Darussalam)

  • Abdur Razzaq

    (Universitas Islam Negeri Raden Fatah Palembang, South Sumatra, Indonesia)

  • Masitah Shahrill

    (Universiti Brunei Darussalam, Gadong, Brunei Darussalam)

  • Syamimi Ariff Lim

    (Universiti Brunei Darussalam, Gadong, Brunei Darussalam)

Abstract

Millennial consumer behaviors approach purchasing or shopping things differently when compared to what earlier generations encountered. Each generational cohort shares a common technological, social, political, historical, and economic environment that shapes and distinguishes them from one another and the millennial generation is using social media as a shopping platform. Technology advancement has become far more user-friendly during millennials' lifetimes, as they are attached to the social media given that it has become a platform that is utilized to communicate and shop. The aim of the study is to look at the characteristics of consumers' behaviors as it has a huge impact on the development of new business strategies. This article provides an analytical framework of millennial consumers' behaviors based on previous studies along with data collected from a focus group discussion. The study finds that millennials are more confident compared to earlier generations, more willing to be experimented on and willing to experiment, and are fashionable trend-wise. In terms of technology adoption, millennials have adopted technology as a way of life which makes full use of its functions ranging from communication to entertainment and optimized social media presence is essential for brands that are targeting millennials.

Suggested Citation

  • Muhammad Anshari & Yabit Alas & Abdur Razzaq & Masitah Shahrill & Syamimi Ariff Lim, 2019. "Millennials Consumers' Behaviors between Trends and Experiments," International Journal of Cyber Behavior, Psychology and Learning (IJCBPL), IGI Global, vol. 9(4), pages 45-60, October.
  • Handle: RePEc:igg:jcbpl0:v:9:y:2019:i:4:p:45-60
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