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Healthcare system as a value network

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  • Jussi Myllärniemi
  • Nina Helander

Abstract

Healthcare systems consist of many different kinds of actors with varying interests and purposes. This forms a complex set of relationships, which can be seen as a network. The interesting question is how to balance in the network the needs of the patient as the customer and the purposes of the provider to operate effectively. We argue that a value network analysis is a key for this question, as it is able to reveal the different actors of the network, their roles and purposes, and the central value functions of the network. To elaborate this interesting issue, we have conducted a large-scale case study from the healthcare sector. The study includes interviews, observation and secondary data, e.g., quantitative data in the form of organisations' statistics. In the paper, we will present our value network analysis of the case and the results that increase the understanding of the actors, value functions and value creation potential of a healthcare system.

Suggested Citation

  • Jussi Myllärniemi & Nina Helander, 2012. "Healthcare system as a value network," World Review of Entrepreneurship, Management and Sustainable Development, Inderscience Enterprises Ltd, vol. 8(2), pages 196-207.
    • Handle: RePEc:ids:wremsd:v:8:y:2012:i:2:p:196-207
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    Cited by:

    1. Alexander Gleiss & Marco Kohlhagen & Key Pousttchi, 2021. "An apple a day – how the platform economy impacts value creation in the healthcare market," Electronic Markets, Springer;IIM University of St. Gallen, vol. 31(4), pages 849-876, December.

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