Conceptualisation of Total Six Sigma Function Deployment through literature snapshots
AbstractThis paper presents the snapshots observed by reviewing the literature on Six Sigma. This literature review enabled to study the history of Six Sigma programme and its development phases. This study indicated the flexible and expanding nature of Six Sigma programme. Particularly the efforts made to integrate Six Sigma programme with various other strategies are viewed with interest. It is found that no research on linking quality function deployment with Six Sigma programme has so far been pursued. Hence, the literature snapshots were referred to design a technique named as Total Six Sigma Function Deployment (TSSFD). TSSFD impregnates the development stages of the technique Total Quality Function Deployment with Six Sigma's well proven improvement methodology called DMAIC (acronym for, define, measure, analyse, improve and control). The paper is concluded by emphasising the need for conducting several case studies on TSSFD for enhancing its practical compatibility.
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Bibliographic InfoArticle provided by Inderscience Enterprises Ltd in its journal Int. J. of Applied Management Science.
Volume (Year): 1 (2008)
Issue (Month): 1 ()
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Web page: http://www.inderscience.com/browse/index.php?journalID=286
six sigma; quality function deployment; QFD; service industry; DMAIC; literature review.;
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