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Community relations management systems in the minerals industry: combining conventional and stakeholder-driven approaches

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  • Deanna Kemp
  • Richard Boele
  • David Brereton

Abstract

As part of a broader commitment to corporate social responsibility and sustainable development, major minerals companies are developing and implementing a management systems approach to community relations. While the application of management systems to community relations represents an advance over more traditional approaches to dealing with community issues, limitations of the systems paradigm need to be acknowledged. This paper explores some of these limitations, as well as offering a way forward that involves incorporating elements of the conventional management systems model into a more externally focused, stakeholder-driven and values-based approach. Implementing the 'hybrid' approach presents minerals companies with significant challenges and will require them to make a substantial investment in organisational capacity building. Companies will also have to be prepared to re-visit how they engage with external stakeholders and to contemplate greater external involvement in planning and performance review processes.

Suggested Citation

  • Deanna Kemp & Richard Boele & David Brereton, 2006. "Community relations management systems in the minerals industry: combining conventional and stakeholder-driven approaches," International Journal of Sustainable Development, Inderscience Enterprises Ltd, vol. 9(4), pages 390-403.
    • Handle: RePEc:ids:ijsusd:v:9:y:2006:i:4:p:390-403
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    Citations

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    Cited by:

    1. Lacey, Justine & Carr-Cornish, Simone & Zhang, Airong & Eglinton, Kelvyn & Moffat, Kieren, 2017. "The art and science of community relations: Procedural fairness at Newmont's Waihi Gold operations, New Zealand," Resources Policy, Elsevier, vol. 52(C), pages 245-254.
    2. Deanna Kemp, 2010. "Community relations in the global mining industry: exploring the internal dimensions of externally orientated work," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 17(1), pages 1-14, January.
    3. Frederiksen, Tomas, 2018. "Corporate social responsibility, risk and development in the mining industry," Resources Policy, Elsevier, vol. 59(C), pages 495-505.
    4. Kowalska, Izabela Jonek, 2014. "Risk management in the hard coal mining industry: Social and environmental aspects of collieries’ liquidation," Resources Policy, Elsevier, vol. 41(C), pages 124-134.
    5. Deanna Kemp & John R. Owen, 2018. "The industrial ethic, corporate refusal and the demise of the social function in mining," Sustainable Development, John Wiley & Sons, Ltd., vol. 26(5), pages 491-500, September.
    6. Prno, Jason, 2013. "An analysis of factors leading to the establishment of a social licence to operate in the mining industry," Resources Policy, Elsevier, vol. 38(4), pages 577-590.
    7. Helena Ranängen & Åsa Lindman, 2020. "Walk the Talk—A Sustainability Management System for Social Acceptance in Nordic Mining," Sustainability, MDPI, vol. 12(9), pages 1-27, April.
    8. Leena Suopajärvi & Karin Beland Lindahl & Toni Eerola & Gregory Poelzer, 2023. "Social aspects of business risk in the mineral industry—political, reputational, and local acceptability risks facing mineral exploration and mining," Mineral Economics, Springer;Raw Materials Group (RMG);Luleå University of Technology, vol. 36(2), pages 321-331, June.
    9. Helena Ranängen, 2017. "Stakeholder management theory meets CSR practice in Swedish mining," Mineral Economics, Springer;Raw Materials Group (RMG);Luleå University of Technology, vol. 30(1), pages 15-29, April.

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