IDEAS home Printed from https://ideas.repec.org/a/ids/ijsoma/v4y2008i4p481-497.html
   My bibliography  Save this article

Organisational changes and learning in production and service organisations during a transition in society

Author

Listed:
  • Ruth Alas

Abstract

This paper compares changes and learning in the production and service sectors during a transition in society. Interviews were conducted with members of top management teams of 137 Estonian organisations about organisational changes and organisational learning in these organisations. The results indicate that the changes were deeper and more successful in the production sector. At the same time, there was more attention to organisational learning in the service sector. In production companies the key factor for the success of changes was the commitment to the goals; while in the service sector, it was the organisational structure enabling information sharing and communication. The author proposes a model of the characteristics of learning organisations in different industries.

Suggested Citation

  • Ruth Alas, 2008. "Organisational changes and learning in production and service organisations during a transition in society," International Journal of Services and Operations Management, Inderscience Enterprises Ltd, vol. 4(4), pages 481-497.
    • Handle: RePEc:ids:ijsoma:v:4:y:2008:i:4:p:481-497
    as

    Download full text from publisher

    File URL: http://www.inderscience.com/link.php?id=17431
    Download Restriction: Access to full text is restricted to subscribers.
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:ids:ijsoma:v:4:y:2008:i:4:p:481-497. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sarah Parker (email available below). General contact details of provider: http://www.inderscience.com/browse/index.php?journalID=150 .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.