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Considering BPR and CE for faster product delivery: a case study in manufacturing firms

Author

Listed:
  • Alemu Moges Belay
  • Petri Helo
  • Josu Takala
  • Torgeir Welo

Abstract

This paper investigates the effects of combining business process reengineering (BPR) and concurrent engineering (CE) on companies' capability to deliver products faster to the customers. Two medium-sized companies are considered to use primary data; previous performance records and on-site interviews. The study uses tools for business process improvement, ternary plot and statistical process control tools. The study showed that 50% to 80% of the products were not delivered to customers on schedule, mainly due to the case companies who were using sequential product development methods. By using cross-functional teams, and combining BPR and CE, the work-flow steps and product development times are reduced significantly. A conceptual model is proposed to show the benefits of combining the aforementioned methodology, which is in line with contingency theory.

Suggested Citation

  • Alemu Moges Belay & Petri Helo & Josu Takala & Torgeir Welo, 2014. "Considering BPR and CE for faster product delivery: a case study in manufacturing firms," International Journal of Productivity and Quality Management, Inderscience Enterprises Ltd, vol. 13(3), pages 349-375.
    • Handle: RePEc:ids:ijpqma:v:13:y:2014:i:3:p:349-375
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