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Linking social disruption and firm performance

Author

Listed:
  • Satyendra Kumar Sharma
  • Saurabh Chadha
  • Himanshu Seth

Abstract

Traditionally the companies were focused on cost reduction by compromising its payoffs to maximise the entire supply chain's profit and its sustainability. Nevertheless, a new concept of socially responsible supply chains can overcome the limitations of traditional model and enhance the company's performance in consideration to triple bottom line approach. Most of the studies done empirically investigates and provide a conceptualised framework on supply chain sustainability but a dearth of studies impacting the socially responsible supply chain effect on the performance of firm, financially as well as socially creates a need of more research in this area. This study focused on four different events of social issues that hampered the company's performance in terms of share prices, revenues, profits and overall image in the eyes of stakeholders. The study includes qualitative as well as quantitative analysis to know the impact of social issues on supply chains leading to disruptions.

Suggested Citation

  • Satyendra Kumar Sharma & Saurabh Chadha & Himanshu Seth, 2021. "Linking social disruption and firm performance," International Journal of Process Management and Benchmarking, Inderscience Enterprises Ltd, vol. 11(2), pages 200-219.
  • Handle: RePEc:ids:ijpmbe:v:11:y:2021:i:2:p:200-219
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