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Critical success factors from outsourcing theories as determinants of leadership roles in IT outsourcing projects

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  • Ragnar Andresen
  • Knut Ekker
  • Petter Gottschalk

Abstract

The contingent approach to management is applied in this paper by making leadership roles dependent on critical success factors. Six leadership roles are made dependent on 11 critical success factors derived from outsourcing theories. An empirical study was conducted in Norway. Results indicate that the most critical success factor for the client organisation is core competence management. Core competence management is best achieved when the outsourcing project manager focuses on the entrepreneurial role.

Suggested Citation

  • Ragnar Andresen & Knut Ekker & Petter Gottschalk, 2007. "Critical success factors from outsourcing theories as determinants of leadership roles in IT outsourcing projects," International Journal of Management and Enterprise Development, Inderscience Enterprises Ltd, vol. 4(4), pages 477-487.
    • Handle: RePEc:ids:ijmede:v:4:y:2007:i:4:p:477-487
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