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Intellectual capital components in Indian microfinance sector: scale development and an empirical study

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  • Saswata Barpanda
  • Susmita Mukhopadhyay

Abstract

The purpose of this paper is to develop a scale to analyse different components and sub-components of intellectual capital (IC) with special reference to microfinance sector. The data has taken from 252 microfinance institutions (MFIs) providing microfinance service irrespective of their legal status. Exploratory factor analysis and confirmatory analysis used to develop the scale. This supports the classification given by many researchers and confirms the three dimensions of IC are human capital, structural capital and relational capital. But the sub-dimensions seems to be are industry specific with 36 items with nine factors being extracted. The nine sub-dimensions or factors includes client related competencies, decision-making competencies, value driven competencies, processual competencies, infrastructural competencies, MFI-client relationship, MFI-stakeholder relationship, client feedback, and stakeholder dignity. The proposed metrics are a useful benchmarking tool for microfinance practitioners, managers to use to monitor and improve their organisational intellectual capital.

Suggested Citation

  • Saswata Barpanda & Susmita Mukhopadhyay, 2016. "Intellectual capital components in Indian microfinance sector: scale development and an empirical study," International Journal of Learning and Intellectual Capital, Inderscience Enterprises Ltd, vol. 13(4), pages 338-360.
    • Handle: RePEc:ids:ijlica:v:13:y:2016:i:4:p:338-360
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    Cited by:

    1. Wadim Strielkowski & Aida Guliyeva & Ulviyya Rzayeva & Elena Korneeva & Anna Sherstobitova, 2021. "Mathematical Modeling of Intellectual Capital and Business Efficiency of Small and Medium Enterprises," Mathematics, MDPI, vol. 9(18), pages 1-21, September.

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