IDEAS home Printed from https://ideas.repec.org/a/ids/ijklea/v13y2019i1p10-24.html
   My bibliography  Save this article

Perspective of social media as an organisational KM tool: contemporary literature review

Author

Listed:
  • Amjad Khalili
  • Ala' Abbadi
  • Md Yusof Ismail

Abstract

Organisational knowledge management (KM) has been well comprehended over the past couple of decades as a significant fragment of leading enterprises. Besides, it is deliberated as an integral module of a business organisation. Additionally, globalisation plays a significant role in how business is conducted leading to innovative technological trends. Social media (SM) tools such as blogs, Wikis, and other social networking platforms have taken the world by storm and are no longer a trivial phenomenon. SM has become a mainstream tool enabling people to connect, communicate, collaborate, producing new possibilities and challenges to facilitate easier, faster, and more widespread sharing of information through this energetic, and intricate information infrastructure. This paper reviews relevant literature on business motives for social software adoption, the benefits, related issues and mitigation of the said issues. Further, it critically analyses SM literature and its effects on KM to better understand the effective usage and potential of related tools and how these enhance business environment and sharing knowledge. This paper explored the relationship between national culture and social media enabled KM.

Suggested Citation

  • Amjad Khalili & Ala' Abbadi & Md Yusof Ismail, 2019. "Perspective of social media as an organisational KM tool: contemporary literature review," International Journal of Knowledge and Learning, Inderscience Enterprises Ltd, vol. 13(1), pages 10-24.
    • Handle: RePEc:ids:ijklea:v:13:y:2019:i:1:p:10-24
    as

    Download full text from publisher

    File URL: http://www.inderscience.com/link.php?id=99353
    Download Restriction: Access to full text is restricted to subscribers.
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:ids:ijklea:v:13:y:2019:i:1:p:10-24. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sarah Parker (email available below). General contact details of provider: http://www.inderscience.com/browse/index.php?journalID=42 .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.