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Knowledge creation in knowledge-intensive small and medium sized enterprises

Author

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  • Elsa Grimsdottir
  • Ingi Runar Edvardsson
  • Susanne Durst

Abstract

The paper presents insights into the knowledge creation process in three Icelandic knowledge-intensive small and medium-sized enterprises (SMEs). Data were obtained through a case study methodology. The findings indicate that the three knowledge-intensive companies use complex, non-routine knowledge to deal with complex problems. Often, practical problems are a starting point for new ideas and knowledge development. Brainstorming, collaboration, teamwork, informal and formal gathering and other knowledge creation activities are used in the knowledge creating process. The companies showed many characteristics of SMEs with little formal structure and strategies. The subject of knowledge creation has received little attention in the literature. Thus, the study responds to this situation by giving insights into the knowledge creation processes in knowledge intensive SMEs.

Suggested Citation

  • Elsa Grimsdottir & Ingi Runar Edvardsson & Susanne Durst, 2019. "Knowledge creation in knowledge-intensive small and medium sized enterprises," International Journal of Knowledge-Based Development, Inderscience Enterprises Ltd, vol. 10(1), pages 75-94.
  • Handle: RePEc:ids:ijkbde:v:10:y:2019:i:1:p:75-94
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    Cited by:

    1. Susanne Durst & Samuel Foli & Ingi Runar Edvardsson, 2024. "A systematic literature review on knowledge management in SMEs: current trends and future directions," Management Review Quarterly, Springer, vol. 74(1), pages 263-288, February.

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