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Human resource management and supply chain effectiveness: an exploratory study

Author

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  • Kimberly A. Smith-Doerflein
  • Michael Tracey
  • Chong Leng Tan

Abstract

The premise that effective Human Resource Management (HRM) is critical to satisfactory organisational performance has been accepted for some time. Anecdotal evidence suggests that an even more robust relationship exists between HRM practices and the performance of firms that are implementing a Supply Chain Management (SCM) philosophy. While this notion is intuitively pleasing, there is little empirical research to support it. The aim of this study is threefold. First, draw upon the HRM and SCM literature to develop a conceptual model depicting proposed relationships among HRM, SCM implementation, SCM outcomes, customer satisfaction, and organisational performance. Second, generate a survey instrument that enables valid measurement of these constructs. Third, empirically test the model utilising structural equation modelling. The results may be used to improve both HRM and SCM processes and to stimulate further research.

Suggested Citation

  • Kimberly A. Smith-Doerflein & Michael Tracey & Chong Leng Tan, 2011. "Human resource management and supply chain effectiveness: an exploratory study," International Journal of Integrated Supply Management, Inderscience Enterprises Ltd, vol. 6(3/4), pages 202-232.
    • Handle: RePEc:ids:ijisma:v:6:y:2011:i:3/4:p:202-232
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    Cited by:

    1. Tarifa Fernández, Jorge & Céspedes Lorente, José Joaquín & de Burgos Jiménez, Jerónimo, 2021. "Examining the moderating role of HIHRP in the relationship between external integration and productivity," MPRA Paper 120126, University Library of Munich, Germany, revised Mar 2021.

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