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Knowledge management system for Thai small and medium-sized enterprises

Author

Listed:
  • Soontarin Nupap
  • Nopasit Chakpitak
  • Gilles Neubert
  • Yuthana Tra-Ngarn

Abstract

Small and medium-sized enterprises (SMEs) have a significant effect on national economic growth. Since the 2007 economic crisis, approximately 90% of SMEs have addressed many problems all over the world; therefore, knowledge management system (KMS) was utilised to help reduce the burden of SMEs. Here, we have implemented the KMS on three SMEs in Thailand, which has integrated business process reengineering (BPR), enterprise resource planning (ERP), new product development (NPD), and joint application development (JAD) concepts. The significant success in personnel alignment, processes, IT, and product development was achieved.

Suggested Citation

  • Soontarin Nupap & Nopasit Chakpitak & Gilles Neubert & Yuthana Tra-Ngarn, 2016. "Knowledge management system for Thai small and medium-sized enterprises," International Journal of Innovation and Learning, Inderscience Enterprises Ltd, vol. 19(2), pages 150-168.
    • Handle: RePEc:ids:ijilea:v:19:y:2016:i:2:p:150-168
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