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Factors affecting tourists' intention to purchase: a study of Indian domestic tourists

Author

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  • Neeraj Pandey
  • Vibhava Srivastava

Abstract

In the tourism domain, marketing is getting a lot of attention. The analytical marketing helps in unravelling the phenomenon of tourist shopping behaviour based on the data, which may differ from the routine consumer shopping behaviour. The literature suggests various probable factors for tourists' intention to purchase. The study endeavours to find the conclusive factors that impact Indian domestic tourist's intention to purchase. The present research highlights the importance of store experience such as ambience of the store and interaction with sales person at the store besides specific demographic variables, for enhancing the Indian domestic tourists intention to purchase. Such insights about patterns and predictor factors of Indian domestic tourist's purchase intention would lead to improved planning and management of sales and marketing in the tourism industry.

Suggested Citation

  • Neeraj Pandey & Vibhava Srivastava, 2013. "Factors affecting tourists' intention to purchase: a study of Indian domestic tourists," International Journal of Indian Culture and Business Management, Inderscience Enterprises Ltd, vol. 6(3), pages 314-329.
  • Handle: RePEc:ids:ijicbm:v:6:y:2013:i:3:p:314-329
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    Citations

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    Cited by:

    1. Gaurav Khatwani & Gopal Das, 2016. "Evaluating combination of individual pre-purchase internet information channels using hybrid fuzzy MCDM technique: demographics as moderators," International Journal of Indian Culture and Business Management, Inderscience Enterprises Ltd, vol. 12(1), pages 28-49.
    2. Mittal, Sheetal & Chawla, Deepak & Sondhi, Neena, 2016. "Segmentation of impulse buyers in an emerging market – An exploratory study," Journal of Retailing and Consumer Services, Elsevier, vol. 33(C), pages 53-61.

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