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Women and the glass ceiling in the community of Madrid hotel industry

Author

Listed:
  • Lydia González-Serrano
  • Teresa Villacé-Molinero
  • Pilar Talón-Ballestero
  • Concepción De La Fuente-Cabrero

Abstract

The hotel industry labour market has a strong female presence, although women have limited access to management positions. The gender gap in the industry must be identified in order to overcome it. This research is based on a census designed to analyse the participation of women in management positions at the corporate headquarters of hotel chains and 3, 4 and 5 star hotels (independent and related to a chain) in the community of Madrid. The study concludes that there is a glass ceiling due to the male dominance of management and the stereotyping of certain positions (vertical and horizontal segregation). Nevertheless, a change in the trend has been observed and new positions have appeared as a result of ITCs.

Suggested Citation

  • Lydia González-Serrano & Teresa Villacé-Molinero & Pilar Talón-Ballestero & Concepción De La Fuente-Cabrero, 2018. "Women and the glass ceiling in the community of Madrid hotel industry," International Journal of Human Resources Development and Management, Inderscience Enterprises Ltd, vol. 18(1/2), pages 91-111.
    • Handle: RePEc:ids:ijhrdm:v:18:y:2018:i:1/2:p:91-111
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