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The mediating role of work engagement between psychosocial safety climate and organisational citizenship behaviours: a study in the nursing and health sector in Quebec

Author

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  • Sari Mansour
  • Diane-Gabrielle Tremblay

Abstract

The objective of this research, conducted with 562 staff working in the health sector in Quebec (Canada), mainly nurses, is to examine the direct and indirect effects of the psychosocial safety climate on work engagement and organisational citizenship behaviours. The results of structural equations show that the psychosocial safety climate increases engagement (vigour, dedication and absorption). However, it has no direct effect on organisational citizenship. The bootstrap results indicate that vigour, dedication and absorption all mediate the relationship between psychosocial safety climate and altruism and compliance; however, the indirect link between climate and altruism through absorption is not significant.

Suggested Citation

  • Sari Mansour & Diane-Gabrielle Tremblay, 2018. "The mediating role of work engagement between psychosocial safety climate and organisational citizenship behaviours: a study in the nursing and health sector in Quebec," International Journal of Human Resources Development and Management, Inderscience Enterprises Ltd, vol. 18(1/2), pages 51-71.
    • Handle: RePEc:ids:ijhrdm:v:18:y:2018:i:1/2:p:51-71
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    Citations

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    Cited by:

    1. Sari Mansour & Sarah Nogues, 2022. "Advantages of and Barriers to Crafting New Technology in Healthcare Organizations: A Qualitative Study in the COVID-19 Context," IJERPH, MDPI, vol. 19(16), pages 1-20, August.
    2. van Esch, Patrick & Arli, Denni & Gheshlaghi, Mahnaz Haji, 2020. "Creating an effective self-managed service climate for frontline service employees," Journal of Retailing and Consumer Services, Elsevier, vol. 57(C).
    3. Sari Mansour & Malik Faisal Azeem & Maureen Dollard & Rachael Potter, 2022. "How Psychosocial Safety Climate Helped Alleviate Work Intensification Effects on Presenteeism during the COVID-19 Crisis? A Moderated Mediation Model," IJERPH, MDPI, vol. 19(20), pages 1-18, October.

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